Digital

We are creatives, crafting digital experiences…

…not robots building technology.

The digital world can be a cold place, but it shouldn’t be. It allows connection, it inspires.

We now have one of Australia’s most experienced digital experience teams. With a key focus on CX and Human Centred Design, we are passionate about understanding the complexities of modern business and designing custom solutions.

Our
digital
expertise

Web Design and Development

We want to get to the crux of your problem. We know you have one, or you wouldn’t be here. We have a team of creative-minded strategists, designers and developers who speak your language.

Our specialists get to know you, your business, to identify what you are trying to achieve and what part your website needs to play in your business goals. We don’t believe in a one-size-fits-all approach.

  • Customer journey mapping
  • UI/UX design
  • Graphic Design
  • Prototyping
  • SEO
  • Photography
  • Videography
  • Content strategy
  • Ecommerce
  • Website development

App Design & Development

We have a proven history designing, developing and launching apps, from simple ideas through to database-heavy, complex enterprise systems.

Whether we like it or not, people’s attentions are firmly fixed on their phones. If you want to be connected to your customers where it matters, it’s a smart choice to invest in a refined, custom mobile experience. We have business, creative and technical knowledge to tailor the perfect solution for you.

  • Wireframing
  • Customer journey mapping
  • UI/UX design
  • Content strategy
  • App Development

Customer Experience Strategy

CX is the connection between humans and brands, across all touchpoints. Your Customer’s Experience touches every area of your business and should be central to your business strategy. CX is built through every interaction a customer has with your company. Each experience is both an opportunity to build a stronger bond between the brand and the human, and a potential to weaken that bond.

It is never to late to instil CX as a core focus in your business, by focussing on customers’ interactions, you can design experiences for people across an increasingly complex network of touchpoint.

  • Deep Day™
  • Connections Playbook™
  • CX Audits
  • Brand Architecture

Digital Marketing

At the heart of every successful marketing campaign is the ability to connect with people. Marketing is no longer a one-way street. With a focus on Customer Experience, our digital marketing team build strategies that tell your story and build relationships with your audience. Putting people and connection at the heart of what we do, we build meaningful connections that drive growth, deliver results and align with your business goals.

  • Social Media Audit
  • Social Strategy
  • Social Media Content
  • Video
  • Photography
  • EDMs
  • Blog writing
  • Content packages

Spotlight on...
Viterra logo Viterra

We partnered with Viterra to build a custom app that would make it easier for growers to do business. Their app:

  • Balances growers’ requirements with business needs of Viterra Integrates a variety of existing systems
  • Streamlines the process of selling and transferring grain, saving countless hours
  • Allows Viterra to communicate directly with their customers, in real time, without traditional (and significant) SMS costs
Our Work
  • The Viterra app on mobile
  • A group of Viterra workers
  • Viterra app
  • Myriota logo
  • Viterra logo
  • Sarah logo
  • Nova logo
  • Weber logo
Meeting rooms within kwpx

What is different about a kwpx digital product?

Why us?

Our method is DEEP™. This isn’t a marketing slogan, it is at the core of our philosophy. It is built into everything we do. And our digital experiences are no different.

All of our projects begin with a discovery phase. This time is focussed on digging deeper, on exposing the problem and building a solid foundation We ask questions, we start with “why?”. We don’t believe in a one-size-fits-all approach. A digital solution should be as unique as your business, and it should start with your users in mind.

Our Digital Team

  • Ben Turner - Staff polaroid

    Ben Turner

    Full Stack Developer

  • Briony Kyloh - Staff portrait

    Briony Kyloh

    Sales Executive

  • Caleb Chadwick - Staff portrait

    Caleb Chadwick

    Lead Web Developer

  • David Merenda - Staff Portrait

    David Merenda

    Development Lead

  • EK Hinton - Staff Portrait

    Emma-Kate Hinton

    Digital Delivery Lead

  • Haydon Macleod - Staff Portrait

    Haydon Macleod

    Designer

  • Nick Bozic - Staff Portrait

    Nick Bozic

    Designer

  • Paul Murray - Staff Portrait

    Paul Murray

    Digital Partnerships Director

  • Prasetyo Priambodo - Staff Portrait

    Prasetyo Priambodo

    Web Developer

  • Renee Quinn - Staff Portrait

    Renee Quinn

    Front-end Developer

  • Sam Davis - Staff Portrait

    Sam Davies

    Executive Director of Brand & Digital

  • Sam Coppola - Staff Portrait

    Sam Coppola

    CRO Manager

  • Shyam Pindoria - Staff Portrait

    Shyam Pindoria

    Developer

  • Steve Pritchard - Staff Portrait

    Steve Pritchard

    Digital Project Manager

  • Maddison Foody - Staff Portrait

    Maddison Foody

    Digital Partnerships Manager

  • Isabelle Brand - Staff Portrait

    Isabelle Brand

    Digital Partnerships Executive

  • Jame Apoefis - Staff Portrait

    James Apoefis

    Web Developer

  • Taesan Kim - Staff Portrait

    Taesan Kim

    Mobile Application Developer

  • Salman Qaisar - Staff Portrait

    Salman Qaisar

    UX/UI Designer

  • Shivani Shah - Staff Portrait

    Shivani Shah

    Backend Developer

FAQs

  • How long will my website take to build?

    Every web project is different. The timeline depends on the project’s complexity and also availability. A basic website can take a few weeks, while a more advanced app might take a few months. We’ll provide you with a project timeline during our initial discussions. 

  • Does my business need an app?

    The need for a mobile app depends on your business goals, audience demand, competitor analysis and the nature of your products or services. Before deciding to develop an app, it’s crucial to conduct market research, analyze your business objectives, and assess the potential benefits against the costs and resources required. Our skilled digital team have a strong background building apps with a range of functionality, driven by business goals.  

  • What is digital marketing?

    Digital marketing is a strategy for promoting products or services using the internet. It includes methods like SEO, social media marketing, email campaigns, and online advertising to connect with and engage potential customers, all with the goal of driving business growth. It’s a cost-effective way to reach a wide audience and measure results in real-time, making it a powerful tool for expanding your online presence and achieving your business goals. 

  • What is search engine optimisation (SEO)?

    SEO, or Search Engine Optimization, is a crucial digital marketing strategy aimed at improving your website’s visibility in Google. By optimizing various aspects of your online content, such as keywords, meta tags, and user experience, SEO helps your website rank higher in relevant search queries. This increased visibility leads to more organic (unpaid) traffic, enhancing your business’s online presence. SEO is cost-effective compared to paid advertising, and it delivers sustainable, long-term results. It boosts credibility, trust, and user engagement, ultimately driving more qualified traffic to your website, increasing conversions, and boosting your business’s bottom line. 

  • Do I need to have technical knowledge to work with you?

    Not at all! We understand the tech so you don’t have to. We are a team of real people who bring you on the journey with us. We’ll explain everything in plain language and guide you through every step, from concept to completion. 

  • Can you work with existing websites or apps that need improvement or updates? 

    It really depends on the current state of your website or app, and how it was built. We don’t usually make small, backend updates for products we’ve not built ourselves – we want to maintain our high standards and are unable to guarantee the quality of work done by others. We’re always happy to review your current tech and suggest the best path moving forward.  

  • Can you make me an online ecommerce store?

    Yes, absolutely. Whether you’re starting a new online venture or looking to revamp an existing store, our experienced team can design and develop a customized ecommerce solution for you. We specialize in creating online ecommerce stores tailored to your specific needs and business goals. We’ll work closely with you to bring your online store vision to life. 

  • How do you ensure the security of websites you build?

    Ensuring the security of the websites we build is a top priority. We employ a comprehensive approach to safeguard against potential threats and vulnerabilities.  

    Our team adheres to secure coding practices, regularly updates software components, and enforces HTTPS encryption. Firewalls and intrusion detection systems are in place, along with stringent access controls. We integrate security plugins, run data backups and offer user training to reduce human error. Our commitment to website security ensures clients’ data and users remain protected at all times. 

  • What is Customer Experience (CX)?

    CX is the holistic perception a customer has of you brand, based on all interactions throughout their journey. It encompasses every touchpoint, from initial awareness to post-purchase support. A positive customer experience is paramount, as it fosters customer loyalty, word-of-mouth recommendations, and repeat business. Checkout our blog “What is Customer Experience” written by our Director of Customer Experience, Amanda Metaxiotis. 

  • Do you provide website hosting and support after my website is launched?

    We want your new website to continue serving your business well into the future. We provide hosting and ongoing support services for all our digital products. After launch, you will be given details of our partnerships team who are there to assist with any questions you may have. We have service packages available for both monthly and one-off changes, depending on your requirements.

We pride ourselves on being a truly integrated agency.

Working with kwpx means building a long-term partnership, accelerating growth and working towards your business goals. Our teams work closely to ensure a seamless experience, creating consistent touchpoints across the market, wherever you want to reach your customers.

Our extensive teams offer an unparalleled range of skills for your project, while our integrated approach ensures a smooth and seamless experience for you.

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Deeper
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Kwpx Kaurna yartangka yuwanthi. Kwpx stands on Kaurna land. We work across Kaurna land and Larrakia land in the Northern Territory. We take pride in everything we do and see reconciliation as important work for all Australians.

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Adelaide

Level 1, 251 Rundle Street
Adelaide SA 5000
08 8217 9100

Darwin

The Village Workplace
Level 1, 38 Parap Road
Parap NT 0820
08 8941 1799

FREMANTLE

131 High Street
Fremantle WA 6160
0422 174 663

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Adelaide
Level 1, 251 Rundle Street
Adelaide SA 5000
08 8217 9100
Darwin
The Village Workplace
Level 1, 38 Parap Road
Parap NT 0820
08 8941 1799
FREMANTLE
131 High Street
Fremantle WA 6160
0422 174 663
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